Positively Managing Performance: Your Roadmap for Managing Employees, Increasing Eng

Prior to becoming a management consultant and author, Sharrell Kline spent over 20 years working in both the public and private sectors, first as a union labor attorney in Los Angeles, moving on to become a labor negotiator for both unions and management, and finally spending several years as a hearing examiner/grievance arbitrator/collective bargaining mediator for the State of Washington.

Although she experienced both great and poor managers along the way, it was while working as an HR Manager that Sharrell experienced the soul-killing debilitating effect of working for a truly horrible boss firsthand. She ate her feelings of frustration at a professional level, and proceeded to gain 70 pounds in a single year. However, not all was lost while on this job. She initially started to think about what tools her horrible boss needed to become a better manager of people, and found herself creating those tools and offering them to all the managers of people across the organization.

In just two years, she developed multiple tools and programs including a workforce planning guide, a performance improvement guide, and a performance improvement/misconduct cycle visual. She also championed the concept of chunked learning for adult learners. The last idea resulted in her Manager QuickTake℠ program for managers of people—a monthly topic with corresponding multimedia presentation, followed up by two or three weeks of quizzes and tip sheets via email to transfer the material into the long-term memory of the managers.

Her performance improvement guide (the basis of book two in the P+sitively Managing series:  Positively Managing Unsuccessful Employees) saved the organization over $1M in its first year, because of their past practice of paying settlements to every poorly terminated employee. When the guide was used, not only did they no longer have to pay out for terminations, they were not sued for wrongful termination, and none of the organization’s multiple unions grieved those terminations. In the end, Sharrell turned her negative experience into her P+sitively Managing Method℠.

Sharrell holds a bachelor of arts in Communications from the University of Portland in Portland, Oregon, where she was the Outstanding Senior in Communications. After graduating, she joined the U.S. Army as a broadcast journalist. Achieving the rank of sergeant, she worked for both the American Forces Korea Network in Seoul, South Korea, as a television reporter, and as a photojournalist and print reporter for the Thomas Jefferson award-winning Ranger newspaper at Fort Lewis, Washington.

After she left the army, she worked as a television reporter and anchor at an NBC affiliate in upstate New York. Because she watched too many episodes of the TV show LA Law, she went on to receive her Juris Doctorate from the University of Arizona, James E. Rogers College of Law, where she was Editor-in-Chief of the Journal of International & Comparative Law.

She was admitted to the California Bar, but quickly became a “recovering attorney” after discovering that the law firm life was not for her. Sharrell’s family first arrived in Oregon via the Oregon Trail in 1847. They were the original pioneers who settled in what is now Champoeg Park near Newberg, Oregon.

She is the creator of the P+sitively Managing Method℠ and author of three books in the P+sitively Managing Series: Positively Managing Performance, Positively Managing Unsuccessful Employees (summer 2018), and Positively Managing Attendance (fall 2018) and will be the co-author of Positively Managing Misconduct (late 2018/early 2019). She uses the tools and processes in the P+sitively Managing Method℠ to coach both managers and organizations, and offers online training and coaching.

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