Negotiating to Win: Key Words, Phrases, and Strategies to Close the Deal and Build Lasting Relationships (How to Say It): Negotiating to Win

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A no-nonsense primer on the art of persuasive business negotiation explains how to identify the needs of the other party involved through the use of such skills as questioning, effective listening, integrity, sincerity, and the building partnerships, with a vocabulary of words and body language tailored to common work situations, real-life dialogues, and other helpful strategies. Original.