Human + Machine: Reimagining Work in the Age of AI
Hardcover – March 20, 2018
AI is radically transforming business. Are you ready?
Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right now--in software that senses what we need, supply chains that "think" in real time, and robots that respond to changes in their environment. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind. Which side are you on?
In Human + Machine, Accenture leaders Paul R. Daugherty and H. James (Jim) Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization--whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly--or to completely reimagine them. AI is changing all the rules of how companies operate.
Based on the authors' experience and research with 1,500 organizations, the book reveals how companies are using the new rules of AI to leap ahead on innovation and profitability, as well as what you can do to achieve similar results. It describes six entirely new types of hybrid human + machine roles that every company must develop, and it includes a "leader’s guide" with the five crucial principles required to become an AI-fueled business.
Human + Machine provides the missing and much-needed management playbook for success in our new age of AI.
BOOK PROCEEDS FOR THE AI GENERATION
The authors' goal in publishing Human + Machine is to help executives, workers, students and others navigate the changes that AI is making to business and the economy. They believe AI will bring innovations that truly improve the way the world works and lives. However, AI will cause disruption, and many people will need education, training and support to prepare for the newly created jobs. To support this need, the authors are donating the royalties received from the sale of this book to fund education and retraining programs focused on developing fusion skills for the age of artificial intelligence.
"…the authors bring to life the realities of modern management. Readers gain a tactile sense of how technology changes business over time and why 'the robots are coming' is no scarier an observation than ever before." -- The Wall Street Journal
Advance Praise for Human + Machine:
Klaus Schwab, Founder and Executive Chairman, World Economic Forum--
"A richly detailed guidebook that leaders need to capture the opportunities of AI and the fourth industrial revolution."
Satya Nadella, CEO, Microsoft--
"Daugherty and Wilson advance the conversation we need to have about the future of computer and human collaboration . . . With grounded skill and enthusiasm, the authors have delivered a roadmap that welcomes us to a productive future."
Erik Brynjolfsson, Director, MIT Initiative on the Digital Economy--
"Human + Machine shines new light on our burning need to reinvent nearly everything about the way we work. Daugherty and Wilson have hands-on experience leading these changes, giving this book an exceptional level of credibility and insight. Have your whole team read it before your competitors do!"
About the Author
Paul R. Daugherty is the Chief Technology and Innovation Officer of Accenture and is based in New York City. He leads Accenture's AI initiatives globally, as well as its Accenture Labs R&D facilities around the world. @PaulDaugh
H. James Wilson is Managing Director of Information Technology and Business Research at Accenture Research. Based in San Francisco, he is the coauthor of What's the Big Idea: Creating and Capitalizing on the Best New Management Thinking (HBR Press). @HJamesWilson
- Hardcover: 264 pages
- Publisher: Harvard Business Review Press (March 20, 2018)
- Language: English
- ISBN-10: 1633693864
- ISBN-13: 978-1633693869
- Product Dimensions: 6.5 x 1 x 9.5 inches
- Shipping Weight: 1.1 pounds